Privacy policy

en mer, co. takes your privacy seriously and we respect your right to privacy. the following privacy policy explains how and when we collect, use and share information when you purchase any item from us, contact us, or otherwise use our services or platform through our website or its related sites and services which could include social media.

the following privacy policy does not apply to the practices of third parties if i do not own or control them, including shopify or any third party services you have access to under shopify.

the words “we”, “me” or “our” hereby refer to en mer, co. in addition, the words “you", “your” or “the buyer” refer to the buyer or consenting individual or group.

please note, the following privacy policy is not a comprehensive list but as encompassing as possible and en mer, co. reserves the right to make changes at any time and without notice. you waive your right to be updated when changes are made and can refer to the “last updated” portion at the conclusion of this privacy policy when needed. by continuing to use our site or related sites and services, you hereby agree that you have read and reviewed the privacy policy and any changes or updates that may have occurred.

in addition, shopify, as the host of our website may have additional reasons or means to collect, review and store data that are in addition or alongside our privacy policy and we may have access to their data. it is important to review shopify's policy in addition to ours.

information we collect

in order to fulfill your order, you as the buyer must provide me with certain information, including but not limited to your:

  • name

  • email address

  • shipping address

  • billing address

  • financial data including payment information

  • the details of the item(s) you are purchasing

  • derivative data including your IP address, browser type, the dates and times that you have accessed our website and more

you may also opt to provide us with additional personal information such as a gift message or custom order which might elude to or express relationships, family members, or more personal data. by processing your order, you are specifically consenting to the collection of this data for our legitimate business purposes.

upon request or consent, you may also opt to provide us with more information when entering a giveaway or promotional contest. it will always be expressly clear that you are offering this in exchange for submission or the opportunity to win or to be entered.

why we need your information and how we intend to use it

we rely on various legal bases to collect, use and share your information including but not limited to:

  • as needed to provide and fulfill our services to you, such as when we use your personal information to fulfill your order, to settle disputes, or to provide any customer support needed or requested by you as the buyer;

  • when you have provided your affirmative consent, which is optional and not required and always capable of being revoked at any time, such as by signing up for our mailing list;

  • if necessary to comply with a legal obligation or court order or in connection with a legal claim from you or anyone else, such as retaining information about your purchases if required by tax law; and

  • as deemed necessary by us for the purpose of legitimate interests, if those are not overridden or revoked by your rights or interests, including but not limited to:

    • providing and improving our services. we use your information to provide the services you have requested and in our legitimate interest in order to improve upon those services in your or our best interests;

    • compliance with our or shopify's terms of service. we use your information as necessary to comply with any obligations under the necessary terms of service.

information sharing and disclosure

your information and privacy of that information is sensitive and important to us, our business and our relationship with you. we share your personal information for very limited reasons and circumstances, as follows below but not limited to:

  • shopify. we share your information and store information with shopify in order to comply with our obligations and as the holder of our domain.

  • service providers. we utilize certain trusted third parties to perform functions and provide services that we are not able to or are improved up on by using, such as delivery companies. we will share your personal information including but not limited to name and address with these third parties as we deem necessary to fulfill your order, but only to the extent necessary in order to do so.

  • business transfers and acquisitions. if we sell, merge or are acquired by another business, we may disclose your personal information from our database as part of that transaction, but only to the extent permitted by law.

  • compliance with laws. we may collect, use, retain, and share your personal information if we have a good faith belief that it is reasonably necessary to:

    • respond to legal process or government requests upon being requested;

    • enforce my agreements, terms and policies as necessary;

    • prevent, investigate, and address fraud and other illegal activity, security or technical issues;

    • or to protect the rights, property and safety of our customers, or others involved.

  • furtherance of our business or establishing positive precedence with new customers. when you provide a review you are expressly giving permission for us to promote, disclose and publicly present this review on our platforms however we deem necessary and positive to our business.

tracking technologies

like many other websites and companies, we also use cookies to store certain information. we may use essential cookies, functionality cookies, social media cookies or advertising cookies.

data retention

we retain your personal information only for as long as necessary to provide you with our services as described in this privacy policy. however, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. we may retain your information indefinitely.

children

our website and social media pages are not intended or designed to be used or engaged with by children.

your rights

if you reside in certain territories, you have a number of rights in relation to your personal information. while some of the below rights apply generally, certain rights apply only in certain limited cases and capacities. these rights are described below:

  • access. you may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact page.

  • change, restrict or delete. you may also have rights to change, restrict our use of, or delete your personal information. apart from exceptional circumstances where we are required for legal reasons to store your data, we will generally oblige and delete your personal information up on your direct request.

  • object. you can object to our processing of some of your information based on our legitimate interests as well as receiving marketing messages from us after providing your express consent to receive them. apart from exceptional circumstances where we are required for legal reasons to store your data, we will generally oblige and delete your personal information.

how to contact us

for the purposes of legal matters, en mer, co. is the data controller of your personal information using the shopify platform or related sites. please know, your privacy and security is of the utmost importance to us. if you have any questions or concerns, you may contact us directly using the contact page. some information we may not legally be able to disclose or confirm, but we will try our best to assist you in any possible way.

last updated: november 10, 2021